The Singapore F&B Loyalty Report · 2026
Key Points of the Report
In 2025, 2,431 F&B outlets in Singapore shut down — and 82% never turned a profit. This free report reveals how a unified F&B CRM and loyalty engine keep customers coming back. Inside, you'll learn:
- The 3 hidden leaks draining your revenue — invisible without a unified F&B CRM
- A proven 4-rule framework to grow repeat purchases and cut marketing costs by up to 17%
- Real playbooks from PlayMade, Mr. Coconut & Starbucks — +25% spend per visit, 34% repeat orders
- The retention math — a 5% retention lift = 25–95% more profit, plus a 30-day action plan
